SMART Cleaning started operations in October 2013. The idea for establishing the company was brought by two young students who met in Brussels in 2012.
Agency Since 2013
A lot of considerations had to be taken before creating the company. A quantitative and qualitative analysis of the cleaning service sector in Brussels was conducted. The analysis focused home cleaning services. The results showed that there were already a great number of cleaning companies operating in the home and domestic cleaning sector. Then a second qualitative research was conducted, measuring the levels of satisfaction. The focus was on the satisfaction levels of both the customers and the employees working with many of those companies. The results showed a significant room for improvement and customer satisfaction. That was the moment when we decided that we can find a niche, to become a client-oriented cleaning service company, which we named SMART Cleaning.
Reasons to Hire SMART Cleaning
Accredited by ONEM
SMART Cleaning is accredited by ONEM, offering household services within the framework of the service voucher sector.
The company focuses solely on home cleaning services and domestic services.
Excellent customer service
SMART Cleaning is striving for a continuous improvement of our customer`s and employee’s satisfaction.
The Easiest Way To Get Our Service
We come and clean
We know that our everyday life can be very demanding and busy! We strive to deliver our services efficiently and meet your needs on time.
You enjoy and rest
All that is left to do is to enjoy your clean home. Don't worry, you can pay us quickly through the web!
We desire to become the preferable home cleaning service provider, both for our customers and employees. We believe we can achieve this through highly trained employees, flexible schedules and working hours, and by threating each and every one of our customers and employees as part of our family.
We want to promote among our stakeholders the importance of using environmental-friendly cleaning products in order to preserve our planet and keep the environment clean.
Our vision drives everything we do. We pledge to provide finest quality of cleaning service and to fulfill every preference and need of our customers. The company is devoted to have 100 % customer satisfaction from our services.
- First and foremost – to improve the indoor health and air environment of our customers!
- A thorough understanding of our customers’ preferences and wishes.
- A constant monitoring and screening of our employees and their work.
- Continuous development and improvement of the company’s services.
- The promotion of “family-type” long-term working relations between our employees and their customers.
- Environmentally friendly and sustainable approach.
- Competence, commitment, honesty, loyalty as corner stones of the company’s values.